Privacy Policy

ProCure Privacy Policy

Last updated April 10th, 2025

ProCure, LLC is committed to maintaining the privacy of your personal information. This Privacy Policy explains our privacy practices when you visit or use our website (the “Site”). Specifically, this Privacy Policy explains our policy regarding the collection, use, disclosure, and protection of your personal information.

Collection, Use and Sharing of Personal Information

We may obtain personal information from you when you visit or use the Site, such as when you provide your name, address, phone number and/or email address to request service.  In addition, from time to time, you may provide us with personal information if you contact us for any reason by email, text message or phone.

In addition, we may collect information when you visit or use the Site by using “cookies.”  Cookies are small files that your internet browser accepts and stores on your computer’s hard drive.  We or our content providers and business partners may use cookies to obtain information about how you use the Site and to monitor site traffic and usage patterns.  For example, cookies may be used to obtain non-personal information such as the site from which you linked to us, the date and time of your visit, and your site activity. You can change the settings of your internet browser software to block all cookies or cookies of particular sites.  Please consult the help section of your internet browser software for more information.  However, if you block cookies on our Site, you may be unable to use certain features or portions of the Site. 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time.

SMS Messaging Opt-out Instructions

If you have opted in to receive SMS communications from us, you may opt out at any time using one of the following methods:

1. Reply "STOP" – You can opt out by replying "STOP" to any SMS message you receive from us. Once we receive your request, we will process it promptly, and you will no longer receive further SMS messages from us.
   
   
2. Contact Us – You may also opt out by contacting our customer support team at 512-384-1181.
   
   

Important Notes:

• Processing Time: Opt-out requests are typically processed immediately, but please allow up to 24 hours for full implementation.
  
  
• Re-enrollment: If you wish to opt back in, reply "START" to the previous message thread or contact us for assistance.
  
  
• Message & Data Rates: Standard message and data rates may apply based on your carrier’s terms.

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SMS Messaging Terms and Conditions

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By opting in to receive SMS messages from Procure, LLC, you agree to the following terms and conditions.

1. Types of Messages You May Receive

By subscribing to our SMS service, you may receive the following types of messages:

• Appointment reminders
• Informational messages related to our services
• Promotional and marketing messages
• Customer service updates and alerts
  
  

2. Message Frequency Disclosure

Message frequency may vary based on your interaction with our services. You may receive:

• Up to 2-8 messages per week/month
• Two messages per appointment (confirmation and reminder)
• Additional messages as needed for transactional or informational purposes
  
  

3. Message and Data Rates

Message and data rates may apply depending on your mobile service provider. Please check with your provider for details on applicable charges.

4. Customer Care Contact Information

For assistance, text HELP to 512-384-1181 or contact us at Info@procurefix.com. Our support team will respond promptly to your inquiries.

5. Opt-Out Instructions

You may opt out of receiving SMS messages at any time. To unsubscribe from ALL messages, text STOP to 512-384-1181. Once you opt-out, you will no longer receive any SMS messages from us.

For further questions or concerns regarding our SMS messaging, please contact us at Info@procurefix.com.‍

Safeguarding Your Privacy

We want you to be assured that your privacy is properly safeguarded. We will never sell, rent, share or disclose your personal information to third parties without your permission except in the following limited circumstances. Personal information we obtain from you is used to provide you with services that you request. We may share this information with our agents or affiliates or your authorized representative as necessary to fulfill your request. We may contract with other service providers to perform tasks or services on our behalf. If any of such contractors need to access your personal information, we will require them to maintain the confidentiality and privacy of your personal information. In addition, we may disclose your personal information if we are required to do so by law or if we believe it is reasonably necessary to comply with the request of legal authorities, to protect our rights, or to respond to any claims.

Security

We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline.  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

While we strive to provide the most secure environment on our Site as is commercially reasonable in order to protect your sensitive information, we do not represent or warrant against illicit intrusion into our computer servers (“hacking”) and accept no liability for any hacking events.   However, in the event that such an event occurs, we will take all steps required by law to notify you of the event and the consequences of that event, will otherwise comply with all legal requirements as may be applicable to such event, and will take other actions we deem appropriate.

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Links to Other Sites

We may provide links to other web sites controlled by an independent third party. Because we do not control these third party web sites, we cannot control their policies or the protection of your privacy. This Privacy Policy applies only to information collected on our Site. You should review the privacy policies of any third party site you visit and then make an informed decision on whether to continue using that site.

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Modification

We will make periodic changes to the Site which may necessitate changes to the Privacy Policy. If the Privacy Policy is updated or revised, the new Privacy Policy will be posted on the Site. Your continued use of the Site after any such update or revision indicates your assent to this Privacy Policy.

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Questions or Comments

When you access or use our Site, your access and use (and any dispute that may arise out of your access and use) is governed by this Privacy Policy. If you have any questions or concerns about this Privacy Policy email us at info@procurefix.com